We know that well trained teams manage the demands of their jobs with confidence and competence, which helps your bottom line by increasing customer satisfaction and staff morale. Conflict Management and Communication Training is an essential service we offer to support workplace clients. We offer customized training to groups and workplaces that are engaging, goal focused and designed to meet the unique needs of each group. Our training services can be scheduled to accommodate unique shift and workplace needs and are designed to offer a high level of value and experience to participants. To keep your group and us safe during Covid-19, all our training services are currently being facilitated remotely, via Zoom. They can still be customized in length to include lunch and learns, half and full day sessions. See below for a list of topics for which we offer training. Contact Quest Resolutions directly if you are interested in a training topic that is not listed.
Training topics include:
- Basic Conflict Resolution
- Advanced Conflict Resolution
- Dealing with Anger and Intense Emotions
- Giving and Receiving Feedback
- Expanding your Conflict Resolution Skills
- Mastering Difficult Conversations
- De-escalating Upset Individuals
- Strengthening Personal Wellness & Selfcare