At Quest Resolutions we work with individuals, families, groups and workplaces and specialize in conflict resolution.  We offer conflict management, mediation, counselling, coaching, and training services in Abbotsford and throughout the Fraser Valley and Lower Mainland.  

Our specialized range of services focuses on helping our clients to learn how to resolve conflict confidently, competently, peacefully and with insight. We offer flexible hours, comfortable office space, and various options of engaging with each client,  whether it’s in-person appointments, telephone, Skype, or email sessions.

We know that choosing the right professional to work with you is an important decision. That is why we welcome you to connect with us, ask questions and invite you to book a free consultation session to talk more about how we can help.


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Caitlin Williams

Quest Resolutions

Caitlin Williams

Founder & Consultant

I’m  a consultant  with over 15 years of experience working with individuals, families, non-profit organizations and businesses in a variety of areas including complex conflict resolution, intensive family preservation and communication.    I bring forward a dynamic approach to my work that encourages clients to embrace productive change and learn new approaches to the problems they have been struggling with.   Learn more

Imraan Gazdar

Founder & Counsellor

I’m a Registered Social Worker and Counsellor with a Masters degree in Social Work and over 8 years of counselling experience assisting men, women, couples, families, and youth with complex behavioural, mental health, and interpersonal challenges in individual and group settings. I will work with you with compassion, focus and skill. Learn more


Workplace Conflict Management

We offer a 4 -step Conflict Management approach:
Assessment, Recommendation, Implementation and Support.

We assess the conflict your workplace is experiencing. Based on the assessment process, we offer recommendations tailored to your workplace. We then work with you to implement the recommendations and support you throughout the process. Through this 4-step process, we can help your workplace to see increased morale, productivity and harmony, and support the strengthening of positive psychological health.

We offer flexible meeting options and can meet you at your workplace or make use of our comfortable office space and boardroom. Learn more


We offer customized conflict resolution and communication training for groups and workplaces.

We will collaborate with you to assess the unique needs of your group and conflict and tailor training sessions to be of maximum benefit.

Training can be customized in brief, half-day or full-day sessions and can be facilitated in your space or ours.

Our training programs can help your workplace identify problem areas, provide specific skill building to address those problems, and help reduce conflict, while increasing workplace harmony and productivity. Learn more


We offer mediation for a variety of situations including but not limited to: family conflict, separation and divorce, elder planning, workplace and school-based conflicts.

Our office technology allows us to offer online mediation and meetings, so if you're at a distance, that's no problem for us.

Our confidential and spacious office space includes a boardroom, break-out and caucus rooms and multimedia technology to support the process. Learn more

Counselling & Coaching

We take a comprehensive, non-judgmental approach to our counselling practice, as we build a therapeutic partnership with you based on trust, confidentiality, and friendly rapport. Our counselling services are client-centered, solution-focussed and rooted in evidence-based practice. We offer counselling for adults, youth over 10 years of age, couples and families in a variety of topics, including but not limited to: anxiety, depression, anger management, grief & loss, life transitions and substance misuse.

Our flexible appointment times can accommodate work and school schedules. Furthermore, we offer flexible counselling sessions, including in-person, Skype, email, and telephone sessions.

We also offer Conflict and Communication coaching to individuals and groups looking to strengthen their skills in approaching and working through conflict. Additionally, our coaching services are goal-focused and customized to each individual.

This process provides a supportive and confidential space where clients can learn to approach conversations and conflict situations with increased skill and confidence through the use of feedback, practice and simulations. Learn more,

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    7327 Horne St,
    Mission, BC V2V 3Y5

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